Self-Service Kiosk

Enable instant access to IT support, communication platforms and business systems — directly from your locker system.

self-service IT kiosk

On-Demand 24/7 IT Access

Connect with your IT team anytime

Live Communication

Access Microsoft Teams, Zoom and internal tools instantly.

Integrated Service Desk

Log tickets and interact with ITSM platforms

Instant Support
Zero Downtime

iLockerz Self-Service Kiosk mode gives employees instant access to IT support – without waiting, without queues and without replying on physical tech bars.

Users can approach the locker system and:

  • Speak directly with their IT team via business communication platforms (Microsoft Teams, Zoom)
  • Log issues and requests through ITSM platforms (ServiceNow)
  • Follow guided support workflows in real time
  • Collect or return devices during the same interaction
 
All in one place. All in one seamless experience.

This creates a true 24-hour help desk, available whenever your team needs it — whether that’s during peak hours, overnight shifts or across multiple locations.

Remove Delays. Keep Operations Moving.

Traditional IT support slows teams down — limited hours, long wait times, and disconnected systems.

Self-Service Mode eliminates these barriers by bringing together:

  • Communication (Teams, Zoom)
  • Service management (ServiceNow, ITSM platforms)
  • Physical device handling (locker collection and return)

 

Into a single, fully integrated solution.

 

The result? Faster resolutions, reduced downtime, and a significantly improved user experience.

Self-service IT help desk

Every Feature, Fully Integrated

Resource Centre​

Discover insights, guides, and product information.

Brochure

Company Brochure

Get a complete look at the iLockerz range — from personal storage to automated asset management. Learn how our solutions improve efficiency, security, and accountability across your organisation.

Guide

System Installation

Your step-by-step guide to installing and configuring iLockerz systems for smooth integration and maximum performance. Ideal for IT teams, facilities managers, and system administrators.

Info Sheet

Safe Charging

Keep your devices powered safely and efficiently. This info sheet covers best practices and built-in iLockerz safety features for reliable, compliant charging across all environments.